StorePulse guides
nopCommerce troubleshooting guides.
Every StorePulse check explained: what it looks at, why it matters, the usual causes and how to fix it in nopCommerce 4.80 and 4.90. You don’t need the plugin to use them.
Guides
nopCommerce Scheduled Tasks Not Running: Causes and Fixes
Why nopCommerce scheduled tasks stop running or never start, how the scheduler works, and how to fix overdue tasks on IIS, Linux and behind a firewall or CDN.
nopCommerce Emails Not Sending: How to Fix the Message Queue
Why nopCommerce emails stay in the message queue: the Send emails task, SMTP errors, the three-attempt limit, deleted email accounts and how to requeue them.
How to Set Up an Email Account in nopCommerce (SMTP)
Set up a nopCommerce email account: SMTP host, port and SSL, authentication including Gmail and Microsoft OAuth2, the default account and sending a test email.
Reading the nopCommerce Error Log: Fatal Errors, Spikes and Repeats
How to use the nopCommerce system log to find fatal errors, sudden error spikes and repeating errors, what the log can’t tell you, and how to keep it useful.
nopCommerce Store URL, HTTPS and SSL Certificate Settings
Set the nopCommerce store URL and “SSL enabled” correctly, avoid redirect loops and broken email links, and keep the SSL certificate from expiring.
nopCommerce System Warnings Explained
What each nopCommerce System → Warnings message means: store URL, currencies, weights, payment methods, file permissions, plugin conflicts and how to fix them.
nopCommerce Security Checklist: Three Settings to Check Today
Three quick nopCommerce security checks: hide detailed error pages, turn on CAPTCHA for registration and replace the sample admin account, for 4.80 and 4.90.
nopCommerce Plugin Compatibility, Dependencies and Known Bugs
Check which nopCommerce plugins support your version, find missing plugin dependencies and known bugs, and check your store before upgrading to 4.90 or 5.00.
nopCommerce “Method not found” and Plugin Load Errors
Fix nopCommerce plugin errors such as Method not found, Could not load type and Could not load file or assembly, usually from a plugin for another version.
Too Many Guest Customers in nopCommerce: Causes and Clean-up
Why nopCommerce creates millions of guest customers, how the Delete guests task works, how to clean up a huge Customer table safely and how to cut bot traffic.
nopCommerce Database Too Big? Clean Up Logs, Emails and Carts
See what makes a nopCommerce database large and clean it safely: the system log, activity log, sent emails and abandoned carts, with batched SQL for big tables.
nopCommerce Catalog Audit: 19 Checks for SEO, Google Shopping and Prices
Find nopCommerce products without images, descriptions, meta descriptions, GTINs or brands, plus duplicate SKUs and URLs and empty categories, and fix them.
- CAT-001Products without images
- CAT-002Products without SKU
- CAT-003Duplicate SKUs
- CAT-004Products without their own meta description
- CAT-005Products priced at 0
- CAT-006Sold-out products that can’t be ordered
- CAT-007Products without a category
- CAT-008Products without GTIN or part number
- CAT-009Duplicate page URLs
- CAT-010Products without a description
- CAT-011Products without a manufacturer
- CAT-012Published products past their end date
- CAT-013Old price lower than the price
- CAT-014Products without a URL name
- CAT-015Products no customer can see
- CAT-016Empty categories
- CAT-017Categories and manufacturers without meta description
- CAT-018Duplicate meta descriptions
- CAT-019Reviews waiting for approval
Run all of these checks in a few seconds.
StorePulse is free and read-only. Install it on nopCommerce 4.80, 4.90 or 5.00 and it tells you which of these problems your store has.